Shipping policy

How do pre-orders work? 
For pre-orders, the estimated delivery/shipping time can be found on the product page. We try our best to ship out all orders within that time frame. How soon we ship these out depends on when we receive stock.  As soon as we get our hands on them, we will try our best to ship orders out as soon as possible.

If you have both an in-stock item and a pre-order item in your order, they will be shipped together once the pre-ordered product becomes available in the warehouse.


When will my order with in-stock items be shipped out?
Orders are shipped 10-14 business days after the order is placed.

How long will it take for orders to arrive after it's shipped?
• Canada: Around 4-7 Business Days
• US: Around 10-20 Business Days - Delays may occur due to new customs regulations
• International: Around 10-20 Business Days

Is there a tracking # for my order?
For US and Canada:
Yes, all orders come with a tracking #. 

Outside of US and Canada:
Please select the shipping method that includes tracking.